She needs some competant webmasters. Since judgements on looks are subjective, let's look at accessibility. Let's use a textmode browser because it more or less tells us how a site will look to a screenreader for a blind person and it will show us how a site behaves without javascript and such.
Vanessa Carlton
[IMG]
privacy policy
http://www.vanessacarlton.com/newindex.html
Wha? There's just a link to a privacy policy. Are we supposed to click on that image? Do we even know what it is? It needs an alt attribute to tell us "click here to enter" or something.
Let's click there. What do we see?
Vanessa Carlton
--------------------------------------------------------------------------------
|[USEMAP] |
| |
| |
| |
| |
| |
| |
| |
|-------------------------------------------------------------|
|[IMG] [IMG]|
|[IMG] |
| |
| Exclusive Peek at the Making of Harmonium! |
| Click below for an exclusive preview of Pleased to |
--------------------------------------------------------------------------------
OK
What the heck? Look at that! Where do i go next? I don't know. Usemap? Eeek. And how about trying to read whatever is written there, four friggin lines at a time.
Navigation:
Vanessa Carlton
--------------------------------------------------------------------------------
|+-------------------------------------------------+ |
|| http://www.vanessacarlton.com/news/index.asp | |
|| http://www.vanessacarlton.com/image.html | |
|| http://www.vanessacarlton.com/bio.html | |
|| http://www.vanessacarlton.com/music.html | |
|| http://www.vanessacarlton.com/bboard/forumname/ | |
|| http://www.vanessacarlton.com/tour/index.asp | |
|+-------------------------------------------------+ |
|-------------------------------------------------------------|
|[IMG] [IMG]|
|[IMG] |
| |
| Exclusive Peek at the Making of Harmonium! |
| Click below for an exclusive preview of Pleased to |
--------------------------------------------------------------------------------
Usemap http://www.vanessacarlton.com/nav.html#Map
On and on and on. How hard is it to use a site that doesn't feel like you're fighting it to get what you want?
Oh yes, I was nice to use Links instead of Lynx. It's even more crappy.