Well, we don't know why she does it like that. I mean her last album was titled, "Heroes and Thieves" with a bunch of them knocking at her door and I guess her being confused for a long time. Then her main page of the official site had the forums hidden in between trees in a dark place with spooky eyes peering out. That could point to the problem, but that is just me (and I have a way of over-rationalizing.)
There are even people who run this board that I wouldn't call my favorite people in the world (that is an understatement.)
but heh --- but I think she's starting to make an effort, who knows. It's demoralizing but maybe we should just be the cool fans we have always been and post stuff to the board so other people can see all the things going on in her career and what devoted fans she has.