My friend used to work for Starbucks and she said there were these stupid manuals advising them on EXACTLY how to relate to customers and make coffee, etc. She said they were awful and that Starbucks is like a disease of civilised countries!
I would have to agree...piss off starbucks!
I've heard lots about this. Unless you're really weird acting like me :wink: , you should be able to just be yourself and relate to the customers naturally. I hate when companies want people to act all fake and do their work with reference to north-south orientation so it looks orgainzed while the management mismanages everything and smokes pot out the back door.....and then pays it's employees barely enough to get by.
Edit: Actaully, that is not a fair depiction of starbucks, more corporate fast food. There really should be charities which are aimed at people who work in the fast food business. The adults who work there for at least 6 months to a year....or more sad to say... I mean they are willing to work......they should be given assessments, including psychological ones..and help in that respect......
tylor